Customer Support
How Can We Help You?
Fill out the form below and our support team will get back to you within 1 business day. For urgent issues, please mark your request as high priority.
### Other Ways to Reach Us
**Email Support**
Send us an email directly for detailed support requests.
datahub@planninghandbook.com
**Phone Support**
Call us for immediate assistance with urgent issues.
0844 774 7777
Monday-Friday, 9AM-5PM GMT
Frequently Asked Questions
We update planning application data daily for all covered Local Authorities. New applications typically appear in the system within 24 hours of being published by the council.
We currently cover over 125 Local Authorities across the UK, with a focus on England. View our coverage map to see if your area is included.
Yes! All subscription plans include data export functionality. You can export search results to CSV format for use in Excel, CRM systems, or other business tools.
Go to the login page and click "Forgot Password". Enter your email address and we'll send you a password reset link.
Still Need Help?
Our support team is here to help you get the most out of DataHub.